Agile Original Design & Manufacturing

We recommend that customers customize based on Dusun’s existing products, so that they can get faster R&D and certification cycles and material matching for mass production. We have accumulated rich design experience and manufacturing experience, and can deliver customers’ ideas faster and at a lower cost. products and improve user experience.
Of course, if customers need to customize a new electronic solution (referring to the main platform) and structural solution (ID), we have a professional team to support it.

Product testing consists DQA testing and laboratory certification.
DQA testing will conduct electrical performance testing, functional testing, performance testing and reliability testing on each batch of samples to ensure design quality and output testing guidelines for mass production.
External laboratory testing is mainly for compliance certification to meet the requirements of laws and regulations, usually including ROHS, FCC, CE, UL, PACRB, etc. Dusun has rich certification experience, whether it is Dusun helping customers with certification, or We are capable of assisting customers in completing certification.

For customization of Gateway Class C products, the minimum order quantity (MOQ) is 500pcs. For other products, please contact [email protected] for confirmation.

We will contact the customer within 24 hours by email to clarify any customer requirements and provide guidance on the next steps of cooperation.

Typically,the first batch of engineering samples is about 2-5 (the structural parts are usually prototypes at this time), and the second batch of samples is about 5-10. The sample cost will be listed in the unit price when NRE quotes, and customers can pay the sample cost according to their needs.

After the project is kicked off, our project manager will be responsible for communicating with the customer. The customer can contact our project manager by email for any requests. For complicated cases, we can communicate with the customer via phone or video at any time. Depending on the customer’s needs, we can arrange weekly/bi-weekly phone/video meetings to maintain regular communication with the customer and synchronize project progress.

We understand that the first version of the sample is very important to the customer. We provide first sample as soon as possible to help the customer start internal validation. Based on our standard product’s customized design, we deliver the first version of the sample in about 4-6 weeks, ensuring that the sample is functional. While the customer receives the sample for verification, we will continue to perform other testing and validation.

We understand that there may be changes in customer requirements during the product verification process. As long as the general functions
have not undergone major changes, we support modifying the design and re-sampling for verification. However, if there is a fundamental change
in the product definition, we recommend starting a new customization case, which means re-quoting and evaluating the delivery time.

Dusun will provide embedded firmware and software drivers based on custom hardware as well as code and guidelines. For gateway products, the included software deliverables include open source SDK and MQTT API.

Customers can contact our sales manager by email to request repeat orders. Our sales staff will continue to follow up on the order processing.

We can provide customized services for injection molding, die-casting, CNC and other processing technology structural parts of plastic parts and sheet metal parts. Usually we use prototypes to confirm the appearance, followed by mold development.
If you are customizing based on Dusun’s existing products, we will make minor modifications to our molds to complete delivery.